Data Science at Stitch Fix

Olivia Liao on blending recommendation and personalization models with human expertise.

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Olivia Liao is Senior Director of Data Science at Stitch Fix, a company that uses data science and expert stylists to deliver personalization at scale. We discuss how they blend data science and domain expertise, how they tune recommendations in light of logistics and supply chain constraints, and how they incorporate new developments in large language models, multimodal  models and Responsible AI.

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[Image: Fibonacci’s Mashrabiya by Neri Oxman (photo by B. Lorica, 2022-04-03, SFMOMA)]